When2Call (Voice): leaderboard

The When2Call benchmark of deciding whether a request should trigger a tool call, with 300 non-multiple-choice queries spoken instead of typed. From Text to Voice (Laskar et al., Dialpad, 2026) turns text tool-calling benchmarks into speech by synthesizing every user query with three TTS systems in a female and a male voice, keeping the tool schemas, labels and scorers; omni-modal models answer from the audio. F1 in percent of the call versus no-call decision, averaged over the six voice configurations; higher is better.

Metric: F1 (%; tool call versus no tool call, parsed from the response; 300 spoken non-multiple-choice When2Call queries, mean over six TTS voice configurations). Source: arxiv.org. Saturation forecast: Around February 2027. 7 models tracked.

Top models

#ModelScoreOverall rank
1Qwen3 Omni 30B A3B Instruct60.4#902
2Phi-4 Multimodal Instruct53.6#3914

No result here: #1 Claude Fable 5.2, #2 Gemini 4 Carbon, #5 Claude Opus 5.5.

Interactive version: theaggregate.ai/benchmark?slug=when2call-voice · How It Works · Data refreshed daily, snapshot 2026-11-12.