EVA-Bench - Conversation Progression: leaderboard
Metric: Conversation progression (%; LLM-judge rating on a 1-3 scale mapped to 0-1 of whether the agent moves the call toward resolution without repetition, lost context, stalling or backtracking; mean over trials; 213 scenarios in three enterprise domains, five clean-audio trials each, averaged equally over the airline, healthcare HR and IT service management domains). Source: arxiv.org. Saturation forecast: Rough model projection: around 2026. 4 models tracked.
Top models
| # | Model | Score |
|---|---|---|
| 1 | gpt-realtime-1.5 | 67.9 |
| 2 | Gemini 3.1 Flash Live | 63.6 |
| 3 | Ultravox-Realtime | 42.9 |
| 4 | GPT-Realtime-mini | 38.8 |
Interactive version: theaggregate.ai/benchmark?slug=eva-bench-conversation-progression · How It Works · Data refreshed daily, snapshot 2026-09-26.